How Well Does Roadside Support Work?

Roadside assistance is intended to help you if your vehicle experiences a mechanical failure. But how do you know when you require it? What does it include in its scope? And how much does it set you back? You are in the correct place to obtain the information you seek; the following is everything you need to understand about the operation of roadside assistance: 

How Do You Obtain Roadside Assistance?

The first thing you should do is do some research and look at different options for roadside assistance. The vast majority of businesses provide some kind of membership that includes roadside assistance services. There is a wide variety available, so it is essential to select one that satisfies your requirements while remaining within your financial means. You can find amazing deals online, but before you buy anything, make sure to check with your auto insurance company to see if they provide roadside assistance. Here are a few popular questions regarding roadside assistance: 

What Services Are Included in Roadside Assistance?

  • Breakdowns – If your car experiences a breakdown and is unable to be moved under its power, roadside assistance will come to your assistance. 
  • Replacement of flat tires 
  • Hauling the car to the local dealer that is geographically closest to you. 
  • Wedged doors – Your driver’s door won’t open? They can decode it for you. 
  • Petrol to get you to the next petrol station as quickly as possible 
  • Performing jumpstarts as well as battery tests 
  • If you’ve locked yourself out of your car, you can unlock it by following these steps. 
  • Assistance with medical emergencies – In the event of a collision, roadside assistance will coordinate your transport services to the hospital as well as your admission procedures. 

What Does It Cost to Get Roadside Assistance?

The price of roadside assistance is determined by the kind of protection you purchase, and some service suppliers reduce prices for customers who have more than one vehicle insured with them. You have the option of obtaining a quotation through our website or calling us back to speak with a representative. The benefits that are provided are also a factor in the yearly membership that you pay every month. Some businesses provide premium members with additional privileges and perks. 

What Are the Advantages of Getting Assistance From a Roadside Service?

  • Spend less on costs associated with towing and retrieval. 
  • Staying stranded on the side of the highway is a hassle that you should try to avoid. 
  • Immediate attention paid to your requirements 
  • The assistance is dependable and trustworthy, which will ensure your safety while you are driving. 

It will do wonders for both your sense of well-being and your automobile. Regardless of how cautious you are, it is always a good idea to have roadside assistance because it may help you save both time and money. But what if you are one of those individuals who believe that they will never have a use for it? If that’s the case, then perhaps you should reconsider! 

Road Side Assistance in South Africa

Will you be able to find someone to call for assistance if your car breaks down in the midst of nowhere, where there is no cell signal and no petrol station in sight? Even though you don’t consider yourself to be particularly accident-prone, it’s still a great idea to have a policy that covers roadside assistance just in case. Here are a few reasons why: 

It has the potential to save your life. If your car breaks down and leaves you trapped on the side of the roadway in the dead of winter or the sweltering heat of summer, having somebody else come to the scene and assist you in getting it going again could quite basically save your life. It eliminates the anxiety that comes with being stranded without a mode of transportation; in addition, it reduces the amount of time spent stressing about what went so wrong with your vehicle or if there was anything wrong with it in the first place by allowing you to return home more rapidly after an urgent situation. 

When there aren’t any mobile phone signals in the area (or if there are sketchy signals), calling the road service is typically easier than attempting to make arrangements over text messages or calls. Several businesses also provide an application for mobile phones that can be used to call for urgent help. 

What Should You Watch Out for When Selecting a Roadside Assistance Company in South Africa?

In South Africa, there are many different kinds of roadside assistance, but not all of them are created equal. If you have chosen the most comprehensive auto insurance policy that also includes roadside assistance, you may believe that you are protected against any possible scenarios. It is critical to ensure you ask a prospective or current supplier of roadside assistance the key questions to prevent being let down: 

What Are the Callout Restrictions for Your Company?

Numerous providers of roadside assistance place restrictions on the number of times an insured car can request assistance. You must preferably be able to reach out for help a minimum of three times before getting help. Be sure that you are aware of your limitations. 

Does Your Aid Include Payment for the Call-out Fees as well as the Labor?

If you require assistance at your location from a real person, then the person who provides that assistance will impose a cost to commute to you. They may charge you an additional fee for their labor, which may take an hour or even significantly more time. Check to see that your roadside assistance plan covers both of these situations. 

Will Assistance Be Provided to My Passengers?

It’s possible that you and some other passengers will be on the road when your car gives out. If there is an overnight delay, the company that provides your roadside assistance must be able to move the affected passengers (within a set limit) and offer them accommodation options for the duration of the delay. 

If I Were to Get Into an Accident, What Would Happen?

Being involved in a car accident, regardless of how severe it is or how minor it may seem, can be an extremely stressful and frightening experience. Ensure that the selection of roadside assistance that you go with provides you with specialized advice on what to do in the event of an accident, as this can have an effect on your obligation or assist you in avoiding violating the law. It also implies that if you are involved in an accident, you won’t be persuaded to use a towing service that just so happens to be located in the area. This is important because using such a service could end up costing you an arm and a leg. 

Some companies that offer roadside assistance go above and beyond standard services. You could receive a free mobile application for your phone. This application, once downloaded, will enable you to send an instantaneous SOS signal in the occurrence of a serious car crash. 


In South Africa, getting roadside assistance is an excellent way to both reduce the risk of an accident and save funds. What is the procedure for getting roadside assistance? In most cases, you will need to become a member of a club or organization that provides roadside assistance.

You can also notify your automobile insurance company and inquire about the possibility of purchasing an emergency roadside plan from them. If you possess roadside assistance, seeking support is as simple as making a phone call. Simply placing a request for help is all that is required if your vehicle has broken down, you have trapped yourself in your car, your tire is flat, you require a kickstart, or you have run out of petrol.